Check your repair status
Enter your Repair ID along with the secure 6-digit PIN VONIQ sent you — or open the secure tracking link from your confirmation email/text, which fills this in for you automatically.
About repair tracking
Secure, cross-device tracking
When VONIQ receives your repair request, we issue a secure tracking link and a 6-digit PIN. Either one, together with your Repair ID, lets you check your live status from any device — a Repair ID by itself is never enough, so no one else can look up your repair.
Lost your PIN or link?
Contact us with your Repair ID (or your name and appointment details) and we'll verify you and help you get back in.
Your privacy
This page only ever shows the record matching the exact Repair ID and credential entered — never a list of bookings, and never another customer's information. See our Privacy Policy.
Can't find your repair?
Contact us directly with your Repair ID and we'll look it up on our side.